Connect with Us
Experience the warmth of our hospitality at Pondok Santi Estate. Whether you have questions, want to make a reservation, or simply wish to say hello, we're here to help. Reach out to us through the form below or contact us directly via phone, WhatsApp or email. We look forward to hearing from you!
Reach out today
We look forward to hearing from you
Below, you'll discover two sets of contact details tailored to suit your needs. The first is designated for inquiries regarding our villas, bungalows, and reservations. The second set is for questions pertaining to Pondok Santi experiences, activities, and other general queries. Please feel free to reach out using the respective contact information provided below.
For activities & other enquiries
Call +62 812 37003031
Send a WhatsApp message
Email [email protected]
Alternatively, feel free to utilize the contact form below to get in touch with us.
Allow us to assist you in planning your journey
Here's how to get to Pondok Santi Estate
There are various ways to reach Pondok Santi Estate, depending on your starting point. Whether you are traveling from Bali, Lombok, or flying in from another location, we are here to assist you in planning your journey. Our team is dedicated to ensuring a smooth and enjoyable travel experience, regardless of your mode of transport.
When journeying from one of the above mentioned locations, we suggest utilizing fast boat services provided by reputable companies. Boats usually depart between 8:30 and 11:00 am, with early morning departures recommended for smoother sea conditions. Hotel pickups in Bali typically occur between 7-8 am, transporting guests directly to Serangan Harbour. From there, the journey to Gili Trawangan lasts approximately 2.5 hours. We recommend trusted operators like Blue Water Express and Ekajaya Fast Ferry for this service. Please note, if your return trip to Bali aligns with your international departure flight on the same day, certain fast boat operators can arrange delivery to Denpasar International Airport after 6 pm.
When departing from these locations, we recommend utilizing fast boat services provided by reputable companies. Your chosen fast boat operator will arrange a hotel pickup and transport you to Padang Bai Harbour for a 1.5-hour boat ride to the island. Trusted operators such as Blue Water Express and Ekajaya Fast Ferry are recommended for this service. Departing from Padang Bai is also advantageous for those who may not be comfortable with longer water crossings, as the journey time is shorter compared to departing from Serangan Harbour.
To reach Gili Trawangan, you'll need to make your way to Serangan Harbour in Bali, from where you'll embark on the crossing to Gili Trawangan. For further assistance or inquiries, please don't hesitate to contact our reservations team.
If you're staying on Lombok, you have a couple of options for reaching Gili Trawangan. You can depart from Senggigi Harbour via fast boat, or you can take a taxi directly to Teluk Nara and catch a fast boat from there, which takes just 15 minutes. For this service, we recommend booking your fast boat transport through Pondok Santi. Our preferred operator is a small, locally-managed service that ensures a reliable and comfortable journey.
Upon your arrival at Lombok International Airport, our dedicated drivers will be there to greet you and assist with your luggage. Whether you're arriving from Bali, Jakarta, Kuala Lumpur, or Singapore, our team ensures a seamless transition to your next destination. From the airport, it's just a 1.5-hour drive to Teluk Kodek Harbour.
Once at Teluk Kodek, you have the option of a convenient 15-minute fast boat ride or a more leisurely journey aboard our luxury Pondok Santi Outrigger Boat, "Princess Margaux".
